Privacy Policy

September 6th, 2024

1. Parties 

1.1 This Privacy Notice describes how Mediarex Enterprises Limited (or otherwise referred to herein as ”Company”, “Us” or “We”) treats your personal information and the data provided to us in order to be able to manage our relationship. We manage any personal information You provide to Us either through the website: https://fantokens.com and/or via the Fantokens Mobile Application (hereinafter referred to as ‘this Website/App’ or ‘the Website/App’ and are kept by Us in relation to You in the manner specified in this Privacy Notice. 

1.2 All natural persons or other subjects who access onto this Website/App shall be users of this Website/App. For the convenience of wording in this Notice, the users are referred to as ‘You’ or any other applicable forms of the second-person pronouns.

1.3 For the convenience of wording in this Notice, You and We are collectively referred to as “both parties,” and individually as “one party.” 

1.4 We take our responsibilities under Regulation (EU) 2016/679 of the European Parliament of the Council of 27 April 2016 and the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, the “GDPR”), the Maltese Data Protection Act (Chapter 586 of the Laws of Malta, the “DPA”), any successor legislation to the DPA and/or the GDPR and any other applicable data protection laws the Mediarex Group may be subject to. All the legislation mentioned is referred to collectively as the “Data Protection Laws”. We also recognize the importance of the personal data You have entrusted to Us and believe that it is our responsibility to properly manage, protect and process your personal data. 

2. Who Are We

We are Mediarex Enterprises Limited, a Maltese entity with company registration number C 73768, whose registered address is at 14 East, Level 7, Sliema Road, GZIRA GZR 1639, Malta. 

3. Purposes of the Privacy Notice 

This Privacy Notice stipulates the types of information that We may collect through your access to this Website/App, your interaction with this Website/App and/or use the services we can offer You in the future, as well as how We shall use and protect the information collected or You provide Us. 

To ensure that You have full confidence in our handling of personal data, You are advised to read and understand the terms of this Privacy Notice in detail. In particular, upon your access into our Website/App and/or use our Services, if it is the case, You shall be deemed to accept, undertake and confirm that: 

3.1 You, on the basis of your own free will, agree to disclose and share your personal information to Us; 

3.2 You will comply with all the terms of this Privacy Notice; 

3.3 You agree that We may collect your information through your access into this Website/App and/or using the Services that can be offered by Us; You agree to any changes and modifications that We may make to our Privacy Notice in the future; 

3.4 You agree that our branches, affiliates and employees may contact You in connection with the products and services that You may be interested in (unless You have indicated that You do not want to receive such information). 

4. Information Collected 

4.1 When You use this Website/App, You agree to permit Us and our third-parties to use cookies and other tracking technologies to provide and personalize the function of the Web/App, the Services and features of the Services that We can provide You with across sessions or learn about your preferences or your use of the Services, in case, or our interactions with You. We will only collect your personal data in accordance with the legislative purpose of the GDPR, the DPA and Applicable Laws.

For security purposes, We have integrated GeeTest Captcha on our Website/App: this tool will collect some personal data related to your browser window, in order to confirm that you are a human and not a bot. For further information, please refer to the third party’s Privacy Policy and Terms of Service.

4.2. If You wish to access this Website/App, be aware We do not request and/or maintain user accounts and do not collect and store any personal data (such as your name or “IP” address). hain wallet to the Services, we collect and lo party, and by thepersona

4.3 When You use this Website/App or, in case, the Services this Website/App can offer You at some point, We may collect more information necessary for the purpose of improving the functions of this Website/App, enhancing your experience of using this Website/App and its Services as well as the security thereof, or as is required by any court order, any applicable law, administrative regulation or any order of any other competent government agency. 

4.4 If You visit any of the links to third-party Website/Apps as can be listed on this Website/App or any link of any of our affiliates or third-party partners, You shall agree to and comply with the separate and independent Privacy Notice and Terms of Use/Conditions of such affiliates or third-party Websites/Apps. We will not bear any liability for the contents and activities of such Websites/Apps or the partners. 

4.5 For the avoidance of doubt, in the event that the Data Protection Laws permit an organisation such as Us to collect, use or disclose your personal data without your consent, such permission granted by the law shall continue to apply. If You are in the EU, We will process your personal data under the following basis and purposes:

  1. You have given consent to the process to Us or, in case, our service providers for one or more specific purposes in order to provide You our Services. Likewise, We may also use the information disclosed by You (such as your email address) for the purposes described when you provide it to Us (e.g. to provide any information related to your rights as data subject) or use some of the information We collect or access to compile aggregate data that helps Us learn more about users use of our Web/App or some of the Services offered and how your experience can be improved.
  2. Processing can be essential for the performance of a contract with You, if it is the case; 
  3. Processing can be necessary for compliance with a legal obligation; 
  4. Processing can be necessary for the purpose of the legitimate interest pursued by Us or a third party (and your interests and fundamental rights and freedom do not override those interests); or
  5. Meet our obligations to investigate, inform and assist relevant authorities in relation to any potential criminal activities such as fraud, money laundering or terrorist financing; and
  6. any other relevant legislation that requires Us to provide some personal information.

In the event to provide You with some Services, and for the purpose of preventing illegitimate use of such Services, We would carry out profiling of our users and their activities using automated processes. However, any decisions taken based on these profiles and information are taken by natural persons.

5. Cookies 

When You visit the Website or use our App, We can collect information about your access and/or use of the Services that we could offer You at some point and our interactions with You through the use of Cookies and similar technologies.

For more detailed information including what Cookies are and how and why We process such data in this manner (including the difference between ‘essential’ and ‘non-essential’ Cookies) please read Our detailed Cookies Notice.

5.1 When You visit our Website/App, we use Google stats via Cookies to record our performance and check the effect of online advertising. Cookies are a small amount of data that is sent to your browser and stored on your computer’s hard drive. Only when You use your computer to access our Website/App can the Cookies be sent to your computer’s hard drive. 

5.2 Cookies are usually used to record the habits and preferences of visitors in browsing the items on our Website/App. The information collected by Cookies is non-registered and collective statistical data and does not involve personal data. 

5.3 Cookies, which enable the Website/App or service provider system to recognize your browser and capture and recall information, cannot be used to obtain data on your hard drive, your email address, or your personal data. Most browsers are designed to accept Cookies. You can opt to set your browser to reject Cookies, or to notify You as soon as possible if You are loaded on Cookies. However, if You set your browser to disable Cookies, it is possible that You may not be able to launch or use some functions of our Website/App. 

To find out more, please read our Cookies Notice.

6. Purposes of Information 

6.1 We will use your information that We collect for the following purposes or in the following ways: 

6.1.1 to provide You the information displayed on our Website/App and/or in relation with the Services offered through our Website/App; 

6.1.2 to identify and confirm your identity when You use our Website/App and contact with Us; 

6.1.3 to improve and upgrade the content and/or the Services of the Website/App (your information and feedback received by Us can help Us improve the use or the service of the Website/App, so that We can more effectively respond to your service requests and support needs);

6.1.4 to keep statistics relating to the use of our Website/App and to be used for data analysis carried out in cooperation with government agencies, public affairs institutions; 

6.1.5 to personalize your experience (your information will help Us to better respond to your personalized needs);

 6.1.6 due to business changes we may transfer or share data to another entity in the event of a merger, acquisition, bankruptcy, dissolution, reorganization, asset or stock sale, or other business transaction; 

6.1.7 to send e-mail regularly (the email address that You provide for the use of our Web/App and/or Services may be used to receive information in addition to newsletters, updates, marketing preferences, related products or services information, etc., that We may send to You from time to time) if You provide your consent. 

6.2 We do not sell, trade, or otherwise transfer information or allow others to collect and use information. We may only share your information any other time You provide Us with your consent to do so. Such information does not involve the following parties and does not include the following information:

  • Our affiliates, trusted third parties who help Us operate our Website/Apps, manage our business, or provide Services to You, provided that such parties agree to keep such information confidential;

When We believe that information disclosure is appropriate, or it is required by any of the applicable laws, regulations, rules or by any order of courts or other competent authorities, and is necessary for executing the strategy of our Website/App and ensuring the proper functioning of the Website/App, or as may be necessary for the related parties to provide services, or for the protection of the rights, property or safety of Us or other persons. However, your information will not be provided to other parties for marketing, advertising or other purposes. 

7. Protection of Personal Data 

7.1 We adopt appropriate physical, electronic, management and technical measures so as to protect and safeguard the security of your personal data. We will, to the greatest extent possible, ensure that any personal data collected shall be free from being subject to nuisance by any third party unrelated to Us. The security measures that We may take include but are not limited to:

 7.1.1 Physical measures: records of your personal data will be stored in a properly locked place. 

7.1.2 Electronic measures: the computer data that contain your personal information will be stored in computer systems and storage medias that are subject to strict login restrictions.

 7.1.3 Management measures: only staff members duly authorized by Us can access your personal data, and these staff members shall comply with our internal code concerning personal data confidentiality.

 7.1.4 Technical measures: encryption may be used to convey your personal data. 

7.1.5 Other measures: our network servers are protected by proper ‘firewall ‘. 

7.2 If You are aware of any security flaws in our Website/App, please contact Us immediately so that We can take appropriate action as soon as possible.

 7.3 Despite the above-mentioned technical and security measures, We cannot guarantee that the information transmitted via the Internet is absolutely safe, so We cannot absolutely guarantee that the personal data that You provide to Us through will be safe at any time. We will not be held liable for any loss or damage arising from or caused by any event that may occur in connection with unauthorized access to your personal data, and We shall not be held liable for compensation for such loss or damage.

8. Direct Marketing 

We only send mail messages, emails and other communications relating to marketing where We are authorized to do so at law. If You are in the EU, We will rely on Your consent to do so (especially where We use electronic communications). If, at any time, You no longer wish to receive direct marketing communications from Us please let Us know by contacting Us at the details below or update Your preference on any of our Site(s) or Apps.

In the case of direct marketing sent by electronic communications (where We are legally authorized to do so) You shall be given an easy way of opting-out (or unsubscribing) from any such communications at any time and without costs.

Please note that even if You withdraw any consent You may have given Us or if You object to receiving such direct marketing material from Us (in those cases where We do not need your consent), from time to time We may still need to send You certain important communications from which You cannot opt-out. 

9. Cross-border Transfers of Personal Data.

Our Company is located in the European Union so We have measures in place to ensure that your personal data is duly granted. 

In the event the Company may use service providers that operate in other countries, We may share your personal data to providers outside of the European Economic Area (EEA) in order to provide You with the Services You requested; We will always ensure a similar degree of protection when transferring personal data outside the EEA, using measures such as transferring to countries deemed to hold an adequate level of data protection by the European Commission, and/or Standard Contractual Clauses issued by the European Commission, and any additional measures as may be required. 

10. Third-party service providers

In the event of using Service Providers, We ensure that any data transfers with such Service Providers are covered with appropriate controller-processor contracts and safeguards as specified by the GDPR. Such contracts include confidentiality, strict processing rules, security safeguards, breach notification requirements and provision of assistance to the Company so that any exercise of your rights is satisfied. 

We may combine personal information We receive from You with personal information falling within one of the categories identified above that We obtain from other sources as these third-party services.

Furthermore, we may integrate technologies operated or controlled by other parties into part of the use of our Web/App and/or Services offered or related to. For example, the Services may include links that hyperlink to websites, platforms, and other services not operated or controlled by Us. Please note that when You interact with these other parties, including when You leave the Site, those parties may independently collect information about You or solicit information from You. Third-party services also encompass any virtual currency account services You link to the Services. This data may include your wallet address and other information associated with your account on that third-party service that is made available to Us based on your account settings on that service.

A list of our third-party suppliers can be provided upon request.

11. For how long do we keep your data?

After your last activity or interaction with our Web/App and/or Services, We will retain certain elements of personal data for a period of up to five (5) years from the last activity to meet our legal obligations towards, if it is applicable. 

We will also keep personal data for the purpose of presenting and processing in case of litigation or a legal process which You, the relevant authorities or Us may be party to, due to our provision of services to You.

All this information is stored in accordance with this Privacy Notice. All personal data shall not be kept for longer than is necessary and, alternatively, any personal data can be anonymized so that it is no longer in a form which permits identification of users/data subjects. 

12. Your Rights.

The European Union’s General Data Protection Regulation and other countries’ privacy laws provide certain rights for data subjects.

For your knowledge, and under the GDPR, You have the right to:

  1. access to the personal information provided by You;
  2. request rectification of personal data that You consider incorrect;
  3. request for restriction of processing of data;
  4. request erasure of data;
  5. file an objection about processing of your data;
  6. request to export your data; and 
  7. be informed about automated individual decision-making, including profiling; and
  8. You have the right at all times to object to the processing of your data and to withdraw your consent through your account profile privacy settings.

Your rights may be exercised in accordance with the Law, which might include restrictions on when You can exercise these rights.

You can exercise these rights by contacting us via this email address: [email protected] 

You have also the right to lodge a complaint with your local Data Protection Authority You may find a list with your local Data Protection Authority contact details at https://edpb.europa.eu/about-edpb/board/members_en

13. Changes to this Privacy Notice

 We reserve the right to amend the Privacy Notice from time to time and at any time. We will inform You of the modifications made to the Privacy Notice by updating and publishing the effective date of the release of new versions hereof and highlighting the amendments. Sometimes, We may issue a notice to inform You of the modification made in the Privacy Notice. You shall regularly review the Privacy Notice and focus on its modifications, and if You do not agree to such modifications, You shall immediately stop accessing this Website/App. When an updated version of this Privacy Notice is released, your continued visit to this Website/App shall indicate and show that You agree to the update and agree to comply with the updated Privacy Notice. You can request previous versions of this document by sending Us an email at [email protected].

14. Communication with Us 

14.1 If You have any requests or comments, You can send an email to [email protected] which is the only valid and official email through which we communicate with You, so We will not bear any liability for your failure to use effective contact information, any act or omission. 

14.2 We only publish announcements and information on the basis of the valid and effective contact information on this Website/App or post announcements on this Website/App; therefore, We shall not be held liable for any loss arising from your trust in the information that has not been obtained through the above-mentioned means. 

14.3 If You have any questions regarding our Privacy Notice, You are welcome to contact Us at any time.